Where can I buy the ShurLok?
Click here.
Setting the Combination.
Installing the ShurLok.
Click here for demonstrations on setting the combination and installing the ShurLok.
I was setting my combination and I am now locked out.
Please click here for our detailed trouble shooting guide.
I need the instructions for my ShurLok.
Microsoft Outlook and Entourage users:
to request the instructions by email. Please do not edit the subject line of the email.
If you use Gmail, Yahoo, MSN, or another website based email provider, please send an email to
.
with 'Shurlok Instructions Request' in the subject line.
Note: The email address above is monitored by a computer. Please click "Contact Us" if you have questions that are not covered in this help guide.
I forgot the combinations for my ShurLok.
You will need to send the ShurLok into us to be reset. Click here for instructions.
I received the ShurLok and it was not set at the default 0000 shackle combination.
From the factory the dials are always set at 0000 as part of the process with not a single case of variance. Potentially the reseller you bought our product from could have taken a returned product, resold it and the combination set at the wrong number but this is highly unlikely. When we hear this statement we explain to the customer that we have a free service that resets the ShurLok. They then commence to explain to us how they had accidentally locked themselves out.
The good news is that the ShurLok is secure, with 10,000 possible combinations. The
bad news is that the ShurLok is secure, with 10,000 possible combinations. The
combination and dials will never change on their own… they
have to be set their by the customer, by initially turning
the change screw to the vertical position.
Click here if you
are locked out of your ShurLok.
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